FOR LETTING AGENTS
A dependable inventory partner
for your lettings operation.
Consistent reporting, professionally managed appointments and clear evidence across inventories, mid-term inspections and check-outs.
01
Consistent professional standards
CJH aims to provide a recognisable reporting structure across properties and clerks while reflecting the property actually inspected.
That consistency helps busy lettings teams compare instructions, communicate with landlords and tenants, and manage evidence across a portfolio.
02
Operational support
CJH supports practical lettings coordination including:
- booking coordination;
- appointment scheduling;
- access arrangements;
- key collection and return;
- customer updates;
- report delivery;
- exception handling where properties or access need office review.
03
One partner across the tenancy journey
Services can be instructed across the tenancy cycle:
- Inventory
- Check-In
- Tenant Verification
- Mid-Term
- Check-Out
04
Clear evidence and report history
Organised reports and supporting photography are designed to help property management, communication and end-of-tenancy decisions.
CJH focuses on clear written observations and usable evidence rather than exposing internal operational tooling on the public website.
05
Account arrangements
New agencies may apply for a trade account to discuss regular portfolio support.
Negotiated client rates, commission arrangements and internal pricing are agreed directly with the CJH office and are not published on this website.
Until an account is approved, one-off instructions can proceed through the public booking journey.
Next step
Looking for a reliable inventory partner?
Speak to the CJH team about portfolio support, service areas and account arrangements.
Existing client?
Client Portal and office contacts
Approved trade clients use secure portal arrangements. For bookings, reports or accounts, contact the CJH office using the routes below.
Questions answered
Useful answers for your instruction.
How do we open an account?
Submit your agency details through the trade account enquiry form. The CJH office will review your operating area, expected volume and service requirements before confirming next steps.
Can CJH support multiple offices or branches?
Portfolio arrangements can be discussed with the office, including coverage across more than one location. Service availability still depends on postcode and access rules for each property.
How are key arrangements handled?
Key collection, access and return should be agreed clearly for each instruction. Unusual access may require office coordination rather than automatic online confirmation.
Can our landlords or tenants receive reports?
Report delivery and notification routes can be agreed as part of the instructed service. Exact arrangements depend on the booking, account status and client instructions.
How does tenant verification work?
Where included, tenant verification provides a secure invitation for tenants to review the original report and add structured comments while preserving the starting record.
Can we make a one-off booking before opening an account?
Yes. New agencies can use the public booking journey for a one-off report while account arrangements are being discussed.
Account terms and portfolio arrangements are agreed directly with the CJH office.