Legal information
Website Terms of Use
These terms apply when you access and use the Charles J Harrison Inventory Specialists website. They cover use of the website and its public content.
They do not govern the booking or delivery of our property inventory and inspection services. Those services are subject to the applicable Booking & Service Terms, trade-client agreement or tenant-verification terms.
- Effective date
- 2 August 2026
- Last updated
- 2 August 2026
1. About these terms
These Website Terms of Use explain the rules that apply when you access or use the Charles J Harrison Inventory Specialists website.
By using this website, you agree to comply with these terms.
If you do not agree with these terms, you should not continue to use the website.
These terms relate only to use of the public website. A separate contract will apply where you request, book or receive one of our professional services.
2. About us
This website is operated by Charles J Harrison Inventory Specialists.
Contact details
Charles J Harrison Inventory Specialists
Broadway House149–151 St Neots RoadHardwickCambridgeCB23 7QJTelephone
3. Other terms that may apply
The following documents may also apply when you use the website or our services:
- Privacy & Data Protection Notice
- Cookie Notice
- Booking & Service Terms
- trade-client agreements
- tenant-verification terms
- any additional terms presented during a specific service journey.
Where you book a service, the applicable Booking & Service Terms or client agreement will take priority in relation to that service.
4. Access to the website
Access to the website is provided on a temporary basis.
We aim to keep the website available and operating properly, but we do not guarantee that it will always be available, uninterrupted or free from faults.
We may suspend, withdraw, restrict or change all or part of the website where reasonably necessary, including for:
- maintenance
- security
- technical changes
- legal or regulatory requirements
- protection of users or connected systems.
We will take reasonable steps to minimise unnecessary disruption.
5. Using the website
You may use the website for lawful personal or business purposes connected with obtaining information about CJH and its services.
You must not:
- use the website unlawfully or fraudulently
- attempt to gain unauthorised access to the website or connected systems
- introduce viruses, malicious code or harmful material
- interfere with the operation or security of the website
- scrape or extract content using automated tools without permission
- impersonate another person
- deliberately provide false or misleading information
- use website content in a deceptive manner
- use the website to infringe another person’s rights.
We may restrict access where we reasonably believe that these rules have been breached.
6. Website content
We take reasonable care when preparing website content.
The content is provided for general information about CJH and its services. It is not legal, financial, property, surveying, safety or other professional advice for a particular situation.
You should obtain appropriate professional advice before relying on general website information where a decision may have legal, financial, safety or property consequences.
Although we make reasonable efforts to keep information accurate and current, we do not guarantee that every page will always be complete, current or free from error.
7. Service information and quotations
Descriptions of services on the website provide a general overview.
The precise scope, price, availability and terms of a service will depend on:
- the type of service requested
- property details
- property location
- access arrangements
- appointment requirements
- applicable pricing rules
- diary availability
- the relevant client or booking terms.
Nothing displayed on a general website page constitutes a confirmed booking.
A booking is confirmed only when the applicable booking process has been completed and CJH has issued confirmation.
8. Intellectual property
Unless otherwise stated, CJH owns or is licensed to use the intellectual property rights in the website and its content.
This may include:
- text
- photographs
- films
- graphics
- property reports
- templates
- branding
- logos
- page designs
- software interfaces.
You may view and print reasonable extracts for your own legitimate personal or internal business use.
You must not copy, republish, distribute, sell, license, modify or commercially exploit website content without prior written permission.
Third-party names, logos and marks remain the property of their respective owners.
9. Links to other websites
The website may contain links to third-party websites or services.
These links are provided for convenience and information.
CJH does not control third-party websites and is not responsible for their content, security, availability or privacy practices.
The presence of a link does not necessarily mean that CJH endorses the linked organisation, service or content.
You should review the terms and privacy information of any third-party website you visit.
10. Links to our website
You may link to publicly accessible pages on the website in a fair and lawful way.
You must not:
- suggest a partnership, approval or endorsement that does not exist
- frame the website within another website
- link from unlawful, misleading or offensive content
- misrepresent your relationship with CJH
- use CJH branding without permission.
We may withdraw linking permission where reasonably necessary.
11. Security
You are responsible for ensuring that your device, browser and internet connection are appropriately protected.
You must not knowingly introduce malware or attempt to test, scan or bypass the website’s security without written authorisation.
Unauthorised interference with computer systems may constitute a criminal offence.
Where appropriate, suspected unlawful activity may be reported to the relevant authorities.
12. Responsibility for loss
Nothing in these terms excludes or limits responsibility where it would be unlawful to do so.
This includes responsibility that cannot legally be excluded for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Where you use the website as a consumer, your statutory rights are not affected.
CJH is not responsible for loss arising solely from:
- reliance on general website information instead of obtaining appropriate advice
- third-party websites or services
- events outside our reasonable control
- unauthorised or unlawful use of the website
- faults within a user’s own equipment, connection or software.
13. Privacy and cookies
Personal data is handled in accordance with the Privacy & Data Protection Notice.
The use of cookies and similar technologies is explained in the Cookie Notice.
Where consent is required for non-essential technologies, those technologies must remain disabled until the user has made an appropriate choice.
14. Changes to these terms
We may update these terms where:
- the website changes
- website functions or services change
- legal or regulatory requirements change
- security or operational requirements change.
The current version will remain available on this page. Please refer to the effective date and last-updated date shown above.
15. Governing law
These terms are governed by the laws of England and Wales.
Where you are a consumer, you may also have rights to bring proceedings in another part of the United Kingdom where applicable law permits.
Nothing in these terms removes rights that cannot lawfully be excluded.
16. Contact
Questions about these Website Terms of Use may be sent to:
Charles J Harrison Inventory Specialists
Broadway House149–151 St Neots RoadHardwickCambridgeCB23 7QJ